UPDATE: The best way to contact us regarding this billing transition is by sending an email to help@neccoopenergy.com

NEC Co-op Energy is upgrading to a new online account management system. Our new billing portal will include updates that will better serve our members. There’s no action needed from you and your rate plan will not be affected, however you will be prompted to update your current online password.

If you have bookmarked the bill pay page, please update your link to: https://neccoopenergy.myaccount.energy/sigma/myeaccount/?connectName=SigmaNec

Please note: There are a few kinks for us to work out with our new system. We are aware of them and are working hard to get this functioning at 100% as soon as possible.


** There will be NO disconnections for non-payment or late fees applied until Monday, July 24.
We want to ensure that everyone has the opportunity to view, understand and pay their bill during this conversion.
Payments are also being accepted by mail at
PO Box 659832
San Antonio TX 78265-9132
Fidelity Pay Stations

We look forward to a better way to serve our valued members. For any questions, the best way to contact us at help@neccoopenergy.com.