2020 Member Satisfaction Survey
We greatly appreciate your opinions for our 2020 Member Satisfaction Survey. Your feedback will help us evaluate the value of our membership offerings to ensure we’re providing the best professional and technical support to all Texas Electricity Provider, NEC Co-op Energy members.
Please follow the link below to complete the survey.
Real Pricing for Real People
"NEC Co-op Energy is different than your typical provider, especially with the reward programs that give me extra cash at the end of the year."
"We don’t really trust the gimmicks from other providers. We know how much our rate will be on our bill, and it usually ends up being lower than everyone else."
"When I compare my bill to other people’s bills, mine is actually a lot cheaper."
"It’s not about the kilowatt usage or free weekends. It’s about the service."
"They give us their best. That’s how I work, that’s how NEC works, and so it just makes good sense."
Dale & NitaLearn More
"We’ve been members 40 years and we’re not going anywhere. That ought to tell you something."
"My whole family uses NEC Co-op Energy. We've been members since the co-op started back in 1962! That should say something."
"With NEC, as a member, you get a return on your investment. No regular electricity company does that."
"We like NEC Co-op Energy because of the benefits: the bonus payments, our Veteran credit and a lower bill in December. Oh, and we love the annual barbecue!"
Jerry & EvaLearn More
"They're more personable, providing one-on-one service to all the members."
John DavidLearn More
"With NEC Co-op Energy, I'm a member. I'm not just another number. And my bill really is lower than the other providers out there!"
"I've worked for a utility company. I know what to look for to find the best deals. And NEC Co-op Energy really is the best deal."
"I love the PowerPerks at the end of the year! That's my favorite."
"All the profits come back to the customers, and we get PowerPerks, which means we can get a discount or even a free bill in December!"
"We like the Power Perks at the end of the year, it really helps with Christmas time."
Michael & LisaLearn More
"Their service is prompt, and I get to talk to people right away, not a recording. I've always had great customer service."
"Being a co-op, they’re not out for profit, they’re out for service. I wouldn’t recommend anyone else."
"I like supporting a non-profit. It feels good knowing my money is going back to the members, not a giant corporation."
"It's easy! The prices are always low and that there are no contracts."
"I like that there are no contracts. I’m busy managing over 300 properties, I don’t have time to deal with that."
"They're like a family. I rely on them to power my businesses and my home, and we've always had great service."
"If I need anything, I can just pick up the phone, call them and they're available for me. We know each other's first names!"