Personal is powerful at NEC Co-op Energy - NEC Coop
Feb 15, 2022 — News
We don’t want to sound dramatic, but we’re nothing without our members—literally. NEC Co-op Energy simply could not exist without people who trust their energy needs to us. So it only makes sense that keeping members extra-happy is extra-important.
How do we do it? Let us count the ways.
We provide power like actual people. First and foremost—we’re part of your community. Beyond wanting to make a great impression as your power provider, we just want to be good neighbors. That looks like greeting you by name, building genuine connections, and making sure members like you are really taken care of. You’re invested in NEC Co-op Energy, and we’re invested in you.
We have the data to back it up. For years, NEC Co-op Energy has received some of the highest Net Promoter Scores (NPS) in the electricity space. What does that mean, exactly? The higher the NPS score, the lower the number of customer complaints. In fact, we were the highest-scored retail brand in Texas in 2020. We’re darn proud to keep our members this happy.
We have a plan that works for you. NEC Co-op Energy has found a better way to provide electricity, period. We offer great rates. We give back through PowerPerks and capital credits. And we do it all with a simple, variable-rate plan that doesn’t fence you into a contract—so you get the best possible deal based on market demands.
That’s just a little taste of the secret sauce here at NEC Co-op Energy. Want to learn more about the value we bring to members and our community every day? We’re just a message or a call away.
Voted #1 Electric Provider
We were recently voted the #1 Electricity Provider by the Corpus Christi Caller-Times’ Best of the Best Awards for the 7th year running!