NEC Co-op Energy does not maintain your power lines.
The quickest way for you to get your power back on is to report your outage directly to your energy delivery (wires) company at one of the numbers listed below.

If you have a life-threatening and/or dangerous situation, you should call 911 first!
If you are located in this company’s delivery area
Call this number to report your power outage
Report an outage online
AEP Delivery Areas – AEP North & AEP Texas Central 1-866-223-8508 aeptexas.com
Nueces Electric Cooperative Delivery Area 1-800-632-9288, or 361-387-2581 in Robstown nueceselectric.org
Oncor Delivery Area 1-888-313-4747 stormcenter.oncor.com
CenterPoint Delivery Area 1-800-332-7143 centerpointenergy.com
Texas-New Mexico Power (TNMP) Delivery Area 1-888-TNMP456 (1-888-866-7456) tnmp.com

When you contact your wires/delivery company to report your outage please be prepared to provide the following information:

  • Your ESI ID number as it appears on your electric bill
  • Whether or not your neighbors’ have power
  • Any visible damage to the electric system around your home or business (e.g. downed line, pole fire, tree in line, etc.)
  • Callback numbers for your delivery company to use if they need to reach you.