Should I expect an increase in my bill?

You can expect a slight increase, but nothing drastic. There are a few components to understanding why:

• Increased kWh usage: heating your home uses nearly twice as much energy as cooling your home.
• We experienced extended periods of temperatures below 30 degrees. If your home is heated to 60 degrees, that 30-degree temperature difference will cause your electric heating to run significantly longer. This increases kWh consumption.
• Natural gas costs increased, in turn, increasing electricity prices.
• Please visit www.smartmetertexas.com to view your daily kWh usage.

Am I on a variable rate?

• Yes. NEC Co-op Energy doesn’t offer a fixed rate for residential members.
• Our power supply contracts are sufficient to keep us out of the ERCOT Wholesale Market, so our members are protected from these cost.
• The only variable pricing component is the changing cost of fuel, which is mostly natural gas.

Why are other companies seeing a huge spike?

• Our power supply contracts were sufficient to meet our members’ needs. We did not have to purchase the increased $9,000/MWh wholesale power resulting from this winter storm event.

What if I cannot afford to pay my electric bill?

• Call us at 855-632-7348 or send an email help@neccoopenergy.com and we will work with you
  on a defer payment plan.

See the full news release