Public Utility Commission of Texas
1701 N. Congress, P.O. Box 13326, Austin, TX 78711-3326


Households targeted in energy-saving scam

Unauthorized letter delivered to Rio Grande Valley mailboxes


The Public Utility Commission (PUC) is alerting electric company customers to an illegal, unauthorized and inaccurate notice that has been sent to Texas households.


The attached falsified letter states it is from the PUC. The notice offers a discount on future electricity bills. It also describes an additional process that encourages the customer to visit a Lowe’s or Home Depot store to get a device designed to reduce voltage when attached to an electric meter.


The PUC emphasizes that it does not authorize this discount and has never seen, heard nor received any information about the so-called Electrical Reduction Device, or ERD mentioned in the letter.


The Commission has launched an investigation and is aware of this letter being delivered in the Rio Grande Valley, specifically in the City of Mission.


Customers who have received a copy of this letter or have any information about this fraud are urged to call the PUC toll-free at 1-888-782-8477 (1-888-PUC-TIPS).


All PUC News Releases are available at