Billing System Upgrade FAQ Read More
The applicant will receive a copy of the terms of service document via email, or upon request, via regular US mail.
BY CLICKING THE ‘I ACCEPT’ BUTTON, YOU ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, ALL OF THE TERMS OF THIS AGREEMENT AND you authorize NEC Co-op Energy to become your electric provider. If you are switching electric providers, you have the right to rescind this agreement within three federal business days after receiving the written copy of the Terms of service without penalty. If NEC Co-op Energy receives an untimely notice of rescission from you, you have the right to select another retail provider. You will, however, be responsible for charges from NEC Co-op Energy for service provided until you switch to another provider. This right of rescission is not applicable to an applicant requesting a move-in connection. TO REJECT THESE TERMS, CLICK ‘I DON’T AGREE.” YOU WILL NOT BE GIVEN ACCESS TO THE SERVICE UNLESS YOU ACCEPT THE TERMS OF THIS AGREEMENT.”
The term of service that I am agreeing to is variable, month-to-month. I hereby make an application for membership in NEC, subject to a $15 MEMBERSHIP FEE (unless already a NEC member) and approval by the Board of Directors. I understand this agreement is subject to applicable provisions of the Bylaws of the Cooperative as they exist and any modifications thereto properly approved and authorized from time to time, I understand that: (i) the membership fee is refundable only upon termination of electric service provided that all debts and obligations have been paid; (ii) the membership fee may be placed in my membership account and that said account may also be used to facilitate distributions, if any; (iii) upon termination of electric service, the funds in my membership account shall normally be refunded if I am able to be located; (iv) the membership fee is non-transferable and that no interest shall be payable or accrue on the membership fee or other monies held in a member’s capital account; and (v) my member capital account may be used to offset losses incurred by the Cooperative. NEC Co-op Energy may contact me at any time by phone methods, mail or e-mail. I am aware of the Cooperative Bylaws and tariff (only applicable for NEC wires area and can be seen at www.nueceselectric.org) provisions and I agree to comply with and be bound by the Articles of Incorporation and Bylaws of the Cooperative and any rules and regulations adopted by the Board. I can view the Bylaws, Articles and rules or tariff at nueceselectric.org or can request a written copy of them.
If satisfactory credit is not proven, I understand that I may be required to pay a deposit. If required, the deposit must be received by NEC Co-op Energy before an enrollment/switch is processed. I understand that if I fail to comply with PUCT Substantive Rule §25.478, I may be denied service. I understand that any deposit will be retained, earning interest, by the cooperative until refunded according to the terms of service. I also understand that I may be required to pay a deposit if I am deemed now (or in the future) to be a credit risk to the Cooperative.
Download AEP/General Texas Residential Terms of Service - Rev # 012017
Our thoughts are with all of those in our community affected by Hurricane Harvey. As our members get back on…