In 2019, Escalent, a top human behavior and analytics firm released a study which found that NEC Co-op Energy is the highest scored retail brand in Texas. The 2020 scores are in and NEC Co-op Energy once again leads the way as the number top trust Texas REP. According to the recent 2020 study by Escalent, one in four Texans is actively shopping for a new electric provider. “It’s clear from our research that many Texas REPs are being challenged with customer loyalty right now,” said Chris Oberle, senior vice president at Escalent. NEC Co-op Energy wants to remind our members that even during uncertain times, our commitment to our members and local community we serve remains the same. We commit to providing the same reliable, effective electric service that our members know, expect, and deserve. We want to thank our members for their continued support and for inspiring us to fulfill the cooperative mission now, and every day.

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